A refrigeration unit system is an expensive and necessary investment. Ensure you maintain it and use it correctly for you to get the most out of it and for it to remain in good working condition for as long as possible. Here's what you need to do when your refrigeration unit malfunctions.
What Is a Refrigeration Unit Malfunction?
This happens when your refrigeration unit is not powering on or your refrigerator control settings are not functioning as they should. It may also mean that the refrigeration system control settings are not responding at all.
Technical troubleshooting should be left to professionals. The only kind of troubleshooting you need to do is to disconnect the refrigeration unit from power, wait for a few minutes then connect it back to power and see if it works.
Two things may occur: either the refrigeration unit powers on and works as it should or the refrigeration system fails to power on and the controls remain malfunctioned. Regardless of the outcome, contact the company that sold you the refrigeration unit, but first, check whether your warranty period has passed.
Contact the Refrigeration Unit Company
Contacting the refrigeration company that sold you the refrigeration unit has some benefits:
- First, if your warranty is still valid, you can get free repair services or a free replacement.
- Secondly, if your warranty has expired, you are guaranteed high-quality refrigeration repair services from a company that is experienced in repairing the exact make and model of your refrigeration unit.
When you contact the company, inform them who you are and give them information about the refrigeration unit they sold you. Tell them the issues you are facing, after which you will be asked a few questions. A team of refrigeration repair specialists will be sent to your premises afterward for diagnosis.
Once they inspect the refrigeration unit, they will discuss their findings with you and then report back to the company.
Depending on what is identified, you might either be expected to cover the refrigeration repair or replacement costs or the company will bear these costs.
If the repair costs are too high, in such a way that they are close to the price of a new refrigeration unit, get a new refrigeration unit and sell the other one for spare parts. Ask the refrigeration company whether they can refer you to a company that buys damaged refrigeration units. If they don't have a clue, you can always do an online search for refrigeration repair companies that buy damaged refrigeration units.
For more information, contact a refrigeration repair service today.